Xiaomi phone not ringing or vibrating? What to check (HyperOS 3)

Device

Android

Shown on

Xiaomi Redmi Note 15 Pro 5G (25080RABDG), HyperOS 3.0.308.0, Android 16

App

Settings

Path

Settings › Sound & vibration › Ringtone volume up

Real screenshots

5 of 5 steps

Checked

October 2026

Sources

2 official, linked below

Step by step

1. 

   Check the ringtone volume

   Go to Settings, Sound & vibration. Under Adjust volume, drag Ringtone to the right. On ours Media and Ringtone were low and Alarm high.

   Done

2. 

   Turn off Silent mode

   Further down, Silent mode silences incoming calls and notifications. It was off on ours.

   Done

3. 

   Check Do not disturb

   Scroll down. Do not disturb said Off on ours. If it says On, tap it and turn it off.

   Done

4. 

   Turn on vibration for calls

   Under Vibrate, Vibrate for calls and Vibrate in silent mode were both on. Turn them on if the phone doesn't vibrate.

   Done

5. 

   Check Haptic feedback

   Haptic feedback is the vibration when you touch the screen. Drag Haptic feedback level to change its strength. There is no separate vibration-strength page on our phone.

   Done

If you do not see this option

• Want to change the ringtone? The Ringtone tile at the top (Mi (Remix) on ours) opens the Themes app. On our phone Themes first asked for consent to use personal data for advertising and other purposes, so we did not get to the ringtone list.
• No vibration strength setting? Our phone has only the Haptic feedback level slider, which is for touches, not calls. Source: Generic User Guide for HyperOS 3.0

If this does not work

• Rings for some people only? Do not disturb can let some callers through. See how to use Do not disturb on a Xiaomi phone. Source: Limit interruptions with Do Not Disturb on Android
• No sound with Bluetooth earphones? The call may be ringing in the earphones. Allow in-band ringtones, in Bluetooth, Additional settings, plays ringtones through them.
• Silent during games or videos? Silence media in Silent mode only affects media, not calls.

About this guide

A phone that doesn't ring is usually on Silent mode, Do not disturb, or a low ringtone volume.

The screenshots are from our Redmi Note 15 Pro 5G with Xiaomi HyperOS 3.0.308.0 and Android 16, in Light mode. We only opened these screens and changed nothing.

Good to know

Key and touch sounds: how to turn off keyboard and touch sounds.

In short: Settings, Sound & vibration, Ringtone volume up, Silent mode off, Do not disturb off, Vibrate for calls on.