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01Real screens, no simulatorOur screenshots come from our own iPhone, Galaxy and MacBook and a Windows Cloud PC. Each guide says how many of its steps have one.
02We screenshot each stepReal screenshots, with the tap marked in yellow and personal details blurred.
03We check official helpEach guide is compared with Apple, Samsung, Google or Microsoft support pages, linked as sources.
04We redo it after updatesWhen an update changes a screen, we capture the steps again.
Troubleshooting
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01AirDrop not working on an iPhone? 7 fixes to tryBring the two devices close together, switch on Wi-Fi and Bluetooth on both and turn off Personal Hotspot....↓
Bring the two devices close together, switch on Wi-Fi and Bluetooth on both and turn off Personal Hotspot. On the receiving iPhone, open Control Centre, touch and hold the group with Wi-Fi and Bluetooth, tap AirDrop and choose Everyone for 10 Minutes.1Move the devices close together2Switch on Wi-Fi and Bluetooth on both3Turn off Personal Hotspot+ 4 more steps in the guide02"Camera failed" on a Samsung Galaxy? 6 fixesClose the Camera app and restart the phone. If the warning stays, check that Camera access is on under...↓
Close the Camera app and restart the phone. If the warning stays, check that Camera access is on under Settings, Security and privacy, Privacy, Controls and alerts, reset the camera settings, clear the Camera app's cache and install any software update.1Close the camera and restart2Check Camera access3Close apps that use the camera+ 3 more steps in the guide03FaceTime not working on an iPhone? 8 fixes to tryOpen Settings, tap Apps, then FaceTime, switch FaceTime off and on again, and check that your number or...↓
Open Settings, tap Apps, then FaceTime, switch FaceTime off and on again, and check that your number or email address is ticked. Then make sure Screen Time allows Camera, set the date and time to automatic, and restart the iPhone.1Check the internet connection2Update the iPhone3Switch FaceTime off and on+ 5 more steps in the guide04"Download pending" in Google Play? 6 fixesGoogle Play installs one app at a time, so pending usually means other downloads or updates are queued....↓
Google Play installs one app at a time, so pending usually means other downloads or updates are queued. Open your profile, Manage apps & device and finish or cancel the updates. Then check the App download preference, free storage, and clear the Play Store cache.1Look at the queue2Check the free space3Check the App download preference+ 3 more steps in the guideLatest guides
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AndroidWhat is RAM Plus on a Samsung Galaxy, and should you turn it off?RAM Plus uses part of the phone's storage as extra, slower memory so that more apps can stay open in the...
AndroidYouTube not working on Android? What to checkForce stop YouTube in Settings, Apps, YouTube and open it again. Then tap Storage and Clear cache (not...
AndroidSamsung Weather showing the wrong location? How to fix itOpen the Weather app and tap Agree when it asks to use your precise location, then Turn on for Location...
AndroidHow to use Incognito mode in the YouTube app on AndroidTap your profile picture or You, open the account list and tap Turn on Incognito. YouTube does not link...
AndroidHow to turn on dark mode in Google Maps on AndroidIn Google Maps tap your profile picture, Settings, App & display, Theme. Choose Always in dark theme or...Featured guides
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