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From your question to a real screen
01Real screens, no simulatorOur screenshots come from our own iPhone, Galaxy and MacBook and a Windows Cloud PC. Each guide says how many of its steps have one.
02We screenshot each stepReal screenshots, with the tap marked in yellow and personal details blurred.
03We check official helpEach guide is compared with Apple, Samsung, Google or Microsoft support pages, linked as sources.
04We redo it after updatesWhen an update changes a screen, we capture the steps again.
Troubleshooting
Fix a problem
01AirDrop not working on an iPhone? 7 fixes to tryBring the two devices close together, switch on Wi-Fi and Bluetooth on both and turn off Personal Hotspot....↓
Bring the two devices close together, switch on Wi-Fi and Bluetooth on both and turn off Personal Hotspot. On the receiving iPhone, open Control Centre, touch and hold the group with Wi-Fi and Bluetooth, tap AirDrop and choose Everyone for 10 Minutes.1Move the devices close together2Switch on Wi-Fi and Bluetooth on both3Turn off Personal Hotspot+ 4 more steps in the guide02"Camera failed" on a Samsung Galaxy? 6 fixesClose the Camera app and restart the phone. If the warning stays, check that Camera access is on under...↓
Close the Camera app and restart the phone. If the warning stays, check that Camera access is on under Settings, Security and privacy, Privacy, Controls and alerts, close other apps using the camera, reset the camera settings, clear the Camera app's cache and install any software update.1Close the camera and restart2Check Camera access3Close apps that use the camera+ 4 more steps in the guide03FaceTime not working on an iPhone? 8 fixes to tryOpen Settings, tap Apps, then FaceTime, switch FaceTime off and on again, and check that your number or...↓
Open Settings, tap Apps, then FaceTime, switch FaceTime off and on again, and check that your number or email address is ticked. Then make sure Screen Time allows Camera, set the date and time to automatic, and restart the iPhone.1Check the internet connection2Update the iPhone3Switch FaceTime off and on+ 5 more steps in the guide04"Download pending" in Google Play? 6 fixesGoogle Play installs one app at a time, so pending usually means other downloads or updates are queued....↓
Google Play installs one app at a time, so pending usually means other downloads or updates are queued. Open your profile, Manage apps & device and finish or cancel the updates. Then check the App download preference, free storage, and clear the Play Store cache.1Look at the queue2Check the free space3Check the App download preference+ 3 more steps in the guideLatest guides
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AndroidXiaomi storage full? How to free up space (HyperOS 3)Go to Settings, About phone, Storage to see what fills the phone. Then open the Security app and tap Deep...
AndroidXiaomi phone slow or lagging? 4 settings to check (HyperOS 3)Close apps you are not using from Recents, free up storage with Deep clean, check Memory extension in...
AndroidXiaomi phone not ringing or vibrating? What to check (HyperOS 3)In Settings, Sound & vibration, check that the Ringtone slider is up, Silent mode is off and Do not...
AndroidXiaomi mobile data not working? What to check (HyperOS 3)Check the Mobile data tile in Control Centre, then Settings, Mobile networks, Mobile data. Open the SIM...
AndroidXiaomi camera not working? What to check (HyperOS 3)Go to Settings, Apps, Camera. Check App permissions (Camera and Microphone must be allowed), then tap...
AndroidXiaomi Wi-Fi keeps disconnecting? 4 settings to check (HyperOS 3)Check Network acceleration, where Switch between networks moves you to mobile data when Wi-Fi is weak....Featured guides
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