Xiaomi camera not working? What to check (HyperOS 3)

Device

Android

Shown on

Xiaomi Redmi Note 15 Pro 5G (25080RABDG), HyperOS 3.0.308.0, Android 16

App

Settings

Path

Settings › Apps › Camera › App permissions

Real screenshots

7 of 7 steps

Checked

October 2026

Sources

2 official, linked below

Step by step

1. 

   Find Camera in Apps

   Go to Settings, Apps. Camera is further down the list; type Camera in Search apps to jump to it.

   Done

2. 

   Open the Camera app info

   Tap Camera. Ours was version 6.4.000380.0.

   Done

3. 

   Check its permissions

   Tap App permissions. Under Allowed, ours had Camera, Microphone, Music and audio, and Photos and videos. Location was under Not allowed. Allow anything the camera needs.

   Done

4. 

   Force stop the camera

   Back on App info, tap Force stop at the bottom, then open Camera again.

   Done

5. 

   Open camera Settings

   Open Camera, tap the small arrow at the top of the viewfinder, then Settings. On the General tab, scroll down and tap Other settings.

   Done

6. 

   Tap Restore default settings

   Other settings has Anti banding, Check for updates (Up to date on ours) and Restore default settings. Tap Restore default settings.

   Done

7. 

   Confirm

   The dialog asks Restore Camera's default settings? Tap OK. It resets the camera's own settings only. We tapped Cancel.

   Done

If you do not see this option

• No Restore default settings? On our phone it was not on the General tab itself but one level down, in Other settings, next to Anti banding and Check for updates.
• Camera not near the top of Apps? The list is sorted by app name, so Camera is further down. Search apps finds it.

If this does not work

• Photos missing from Gallery? Photos and videos must be allowed in the camera's permissions. Source: Change app permissions on your Android phone
• No sound in videos? Microphone must be allowed. Ours showed it under Allowed. Source: Change app permissions on your Android phone
• Still a black screen? Restart the phone: how to turn off or restart a Xiaomi phone.
• Another app can use the camera but this one can't? Check that app's own permissions the same way, in Settings, Apps. Source: Change app permissions on your Android phone
• Camera test? CIT has camera tests: how to open the CIT hardware test.

About this guide

When the camera shows a black screen, closes or won't record sound, these are the checks you can do yourself.

The screenshots are from our Redmi Note 15 Pro 5G with Xiaomi HyperOS 3.0.308.0 and Android 16, in Light mode. We only opened these screens and changed nothing. We did not force stop the camera or restore its settings.

Good to know

Camera modes: how to use Auto night mode.

In short: Settings, Apps, Camera, App permissions. Force stop. Camera, Settings, General, Other settings, Restore default settings.