howtosimply.com/guides/camera-failed-on-a-samsung-galaxy-6-fixes/ · Checked October 2026 · Samsung Galaxy A57 5G (SM-A576B), One UI 8.5, Android 16

In this guide

Close the camera and restart
Check Camera access
Close apps that use the camera
Open Camera settings
Tap Reset settings
Clear the Camera app's cache
Install the latest software
If you do not see this option
If this does not work
Good to know
Video demo
Sources

Quick answer

Close the Camera app and restart the phone. If the warning stays, check that Camera access is on under Settings, Security and privacy, Privacy, Controls and alerts, close other apps using the camera, reset the camera settings, clear the Camera app's cache and install any software update.

7 of 7 steps with real screenshots · 2 official sources below

Device: Android
Shown on: Samsung Galaxy A57 5G (SM-A576B), One UI 8.5, Android 16
App: Camera
Real screenshots: 7 of 7 steps
What we did: Observed: looked at each screen, changed nothing
Our phone: Shown on Galaxy A57, One UI 8.5
Checked: October 2026
Sources: 2 official, linked below

Step by step

Close the camera and restart
Open the recent apps view and swipe the Camera card away, then restart the phone.
This frees a camera that another app kept open.
Watch these steps Done
Check Camera access
Go to Settings, Security and privacy, Privacy, Controls and alerts. When Camera access is off, no app can use the camera.
On our Galaxy, Camera access and Microphone access were both on.
Done
Close apps that use the camera
Video calls, scanners and flashlight apps can block the Camera app.
On our Galaxy, a green camera icon appeared at the top right of the screen while an app was using the camera.
Done
Open Camera settings
Go to Settings, Apps, Camera. On the App info page, tap Camera settings to open the camera's own settings.
Done
Tap Reset settings
Scroll to the bottom and tap Reset settings to put the camera settings back to default; your photos are not touched.
On our Galaxy, Reset settings sits below Permissions and above About Camera and Contact us.
Done
Clear the Camera app's cache
On the Camera App info page, open Storage and tap Clear cache. Do not use Clear data unless the other steps fail.
On our Galaxy, the cache was 422 KB of a 53.85 MB total, on Camera version 16.5.00.78.
Done
Install the latest software
Go to Settings, Software update and tap Check for updates. Our phone was on One UI 8.5.
Done

Watch these steps

The video loads from YouTube when you press play.

Subscribe to Fix It Simply on YouTube

If you do not see this option

No Controls and alerts On the Security and privacy page, scroll down to the Privacy section. On our Galaxy, Controls and alerts sits below Internet privacy protection.
No Reset settings Scroll right to the bottom of Camera settings. It is in the last group, under Privacy and Permissions.
No Clear cache Open Storage from the Camera App info page first. Clear cache is at the bottom, next to Clear data.
Different menu names On older One UI versions a few names and positions differ from the ones shown here.

If this does not work

Warning stays after a restart Open the recent apps view and tap Close all, then open Camera again.
Green camera icon still showing Another app is still using the camera. Close video call, scanner and flashlight apps, then try Camera again.
Still failing after a reset and cache clear Use Clear data on the Camera Storage page as a last step. If the warning still returns, have a Samsung service centre test the camera. Sources: How to fix 'Camera failed' error on Samsung Galaxy phone, Issues with Camera app on Samsung phone or tablet

About this guide

"Warning: Camera failed" means the Camera app could not reach the camera. Often another app holds it or the Camera app has a stuck setting; a hardware fault is the last explanation, not the first.