Quick Share not working on a Samsung Galaxy? 6 fixes

By Saadat Rafiq · 2 min read · 6 steps · Updated 5 October 2026

Device

Android

Shown on

Samsung Galaxy A57 5G (SM-A576B), One UI 8.5, Android 16

App

Settings

Real screenshots

5 of 6 steps

Checked

October 2026

Sources

1 official, linked below

Step by step

1. 

   Let others share with you

   Settings, Connected devices, Quick Share. Who can share with you was set to No one on our phone, so nobody could send to it.

   Done

2. 

   Pick who can share

   Your devices, Contacts (which includes your devices) or Everyone. Everyone switches back after 10 minutes.

   Done

3. 

   Sign in to your Samsung account

   To share with other Galaxy devices, Quick Share needs your Samsung account. Ours asked us to sign in.

   Done

4. 

   Show devices on the share panel

   Show available devices on share panel lists nearby phones when you tap Share. It was on on ours.

   Done

5. 

   Allow sharing over the internet

   If a direct connection is not possible, this lets sharing continue over Wi-Fi or mobile data. It was off on ours.

   Done

6. Bluetooth and Wi-Fi on, hotspot off

   Samsung says Bluetooth and Wi-Fi must be on, and Quick Share cannot be used while a hotspot, Wi-Fi Direct or Smart View is in use.

   Done

About this guide

Quick Share fails most often because the receiving phone is set to No one, Bluetooth or Wi-Fi is off, or a hotspot is running.

The screenshots are from a Samsung Galaxy A57 5G with One UI 8.5 and Android 16. Other Galaxy phones on One UI 8 use the same menus; on older One UI versions a few names and positions differ. We only looked at these screens on our phone and changed nothing.

Good to know

Hotspot on and need it? Samsung Galaxy hotspot not working? 6 fixes.

Bluetooth trouble too? Samsung Galaxy Bluetooth not connecting? 6 fixes.

In short: Who can share with you not No one, Samsung account signed in, Bluetooth and Wi-Fi on, no hotspot running.