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Quiz · 6 questions · about 3 min

Shiny screen: clean your phone the right way

Window cleaner, kitchen roll or a microfibre cloth? Apple has a list.

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Illustration for the quiz: Shiny screen: clean your phone the right way

Six questions on cleaning an iPhone without wearing off the coating or letting liquid in, from Apple's own cleaning pages.

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The questions

  1. Question 1 of 6What should you wipe the screen with?
    Illustration of a microfibre cloth wiping the front of an iPhone 17e from top to bottom
    Illustration
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    Answer: A clean microfibre cloth, slightly damp with water if needed

    Use a dry microfibre cloth in light strokes; for stubborn smudges dampen one corner slightly with water. Apple says rough cloths and cleaning products wear down the oil-repellent coating.

    Source: Apple Support: Cleaning your iPhone

    How to clean your iPhone

  2. Question 2 of 6Which of these does Apple list as OK for disinfecting the outside?
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    Answer: A 70% isopropyl alcohol wipe

    Apple lists only 70% isopropyl alcohol wipes, 75% ethyl alcohol wipes and Clorox Disinfecting Wipes. Squeeze out extra liquid and keep it away from the openings.

    Source: Apple Support: Cleaning your iPhone

    How to clean your iPhone

  3. Question 3 of 6Fact or fiction: an IP68 iPhone can be rinsed under the tap to clean it.
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    Answer: Fiction: Apple says not to submerge it in cleaning agents, and liquid damage isn't covered

    Water resistance is not a reason to rinse it. Apple says not to submerge an iPhone in cleaning agents, and its warranty does not cover liquid damage.

    Source: Apple Support: Cleaning your iPhone; Apple: About splash, water, and dust resistance of iPhone

    How to clean your iPhone

  4. Question 4 of 6What should you do before you start wiping?
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    Answer: Take the case off, unplug every cable and turn the iPhone off

    Remove the case, unplug the charging cable (including MagSafe), then turn the iPhone off before cleaning.

    Source: Apple Support: Cleaning your iPhone

    How to clean your iPhone

  5. Question 5 of 6Photos look hazy. What is the first thing to clean?
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    Answer: Every camera lens, including the small windows on the camera bump

    Fingerprints on a lens make photos look hazy. Wipe each rear lens in small circles; Samsung and Google say the extra windows help with focus too.

    Source: Samsung US: Fix blurry or poor photo and video quality on your Galaxy device; Google Pixel Camera Help: Fix your Camera app on your Pixel phone

    Phone camera blurry?

  6. Question 6 of 6After cleaning, "Liquid Detected" pops up. What now?
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    Answer: Unplug, tap it port-down, wait at least 30 minutes, then try again

    Unplug straight away, tap it gently port-down and wait at least 30 minutes. If the alert comes back, leave it somewhere dry for up to a day. No heat, compressed air or rice (Apple).

    Source: Apple: If you see a liquid-detection alert on your iPhone

    How to clean your iPhone

Your score

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All the questions

  1. What should you wipe the screen with?
    • Kitchen roll
    • A clean microfibre cloth, slightly damp with water if needed
    • Window cleaner
    • A scouring sponge
  2. Which of these does Apple list as OK for disinfecting the outside?
    • Bleach
    • A 70% isopropyl alcohol wipe
    • Hydrogen peroxide
    • Ammonia
  3. Fact or fiction: an IP68 iPhone can be rinsed under the tap to clean it.
    • Fact
    • Fiction: Apple says not to submerge it in cleaning agents, and liquid damage isn't covered
  4. What should you do before you start wiping?
    • Turn the brightness up
    • Take the case off, unplug every cable and turn the iPhone off
    • Charge it to 100%
    • Open the SIM tray
  5. Photos look hazy. What is the first thing to clean?
    • The screen
    • Every camera lens, including the small windows on the camera bump
    • The speaker
    • The charging port
  6. After cleaning, "Liquid Detected" pops up. What now?
    • Override it and charge
    • Unplug, tap it port-down, wait at least 30 minutes, then try again
    • Put it in rice
    • Use a hair dryer

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Sources

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