Bluetooth audio cutting out or stuttering on a Samsung Galaxy: fixes

By Saadat Rafiq · 2 min read · 5 steps · Published 6 October 2026

Device

Android

Shown on

Samsung Galaxy A57 5G (SM-A576B), One UI 8.5, Android 16

App

Settings

Real screenshots

3 of 5 steps

Checked

October 2026

Sources

1 official, linked below

Step by step

1. 

   Turn Bluetooth off and on

   Open Settings, Connections, Bluetooth and switch it off and on. We blurred our phone's name and a nearby device.

   Done

2. Keep the phone close

   Keep the phone on the same side of your body as the headphones, out of a back pocket, and away from microwaves and Wi-Fi routers.

   Done

3. Forget and pair again

   In the Bluetooth list, tap the gear next to the headphones, then Unpair. Put the headphones in pairing mode and tap them in Available devices.

   Done

4. 

   Check the advanced settings

   In Bluetooth, tap the three dots, Advanced settings. Music Share lets a friend's phone play through your speaker; turn it off if you do not use it.

   Done

5. 

   Try another codec

   If Developer options is on, open it and scroll to Bluetooth Audio Codec. A simpler codec such as SBC or AAC can be steadier than a high-quality one. On ours it is greyed out, because no headphones were connected.

   Done

About this guide

Bluetooth reaches a few metres and does not pass well through bodies, walls or pockets. Most dropouts are distance or interference; a pairing that went wrong is the next most common cause. We only looked at these screens on our phone and changed nothing.

The screenshots are from a Samsung Galaxy A57 5G with One UI 8.5 and Android 16, in Dark mode. Other Galaxy phones on One UI 8 use the same menus; on older One UI versions a few names and positions differ.

Good to know

If the headphones will not connect at all, see Samsung Galaxy Bluetooth not connecting. Developer options is hidden by default: how to turn on Developer options.

Update the headphones' firmware with their own app; many audio dropouts are fixed there.

In short: Bluetooth off and on, phone closer, unpair and pair again, then try another codec in Developer options.