Samsung Galaxy Wi-Fi keeps disconnecting? 6 things to check
By Saadat Rafiq · 2 min read · 7 steps · Updated 5 October 2026
Open Settings, Connections, Wi-Fi, the three dots and Intelligent Wi-Fi, and turn off Switch to mobile data and Switch to better Wi-Fi networks to see whether they cause the drops. If not, forget the network and join again, then reset Wi-Fi and Bluetooth settings.
- Device
- Android
- Shown on
- Samsung Galaxy A57 5G (SM-A576B), One UI 8.5, Android 16
- App
- Settings
- Real screenshots
- 5 of 7 steps
- Checked
- October 2026
- Sources
- 2 official, linked below
Step by step

Open Connections
Open Settings and tap Connections.

Tap Wi-Fi
Tap the word Wi-Fi, not the switch.

Tap the three dots, then Intelligent Wi-Fi
The three dots are at the top right of the Wi-Fi page.

Check Switch to mobile data
This moves the phone to mobile data when Wi-Fi is unstable and back when the signal is strong. It needs a SIM. Switch it off to test whether it causes the drops.

Check Switch to better Wi-Fi networks
This hops to a faster or more stable network you have saved. To prevent interruptions it only happens while the screen is off, but it can still move you off your main network.
Forget the network and join again
On the Wi-Fi page, tap the gear next to your network, tap Forget, then tap the network and enter the password again.
Reset Wi-Fi and Bluetooth settings
Settings, General management, Reset, Reset Wi-Fi and Bluetooth settings. Saved networks and paired devices are removed, nothing else. Steps: how to reset network settings on a Samsung Galaxy phone.
About this guide
When a Galaxy keeps leaving Wi-Fi, the phone is often doing it on purpose: Intelligent Wi-Fi moves to mobile data or to another network it thinks is better. Check those switches before blaming the router.
The screenshots are from a Samsung Galaxy A57 5G with One UI 8.5 and Android 16. Other Galaxy phones on One UI 8 use the same menus; on older One UI versions a few names and positions differ. Wi-Fi was switched off on our phone when we captured these screens. We only looked at these screens on our phone and changed nothing.
Good to know
If only one network drops, restart that router and check whether other devices drop too.
Detect suspicious networks, lower on the Intelligent Wi-Fi page, only sends a notification; it does not disconnect you.
In short: Wi-Fi, three dots, Intelligent Wi-Fi: test with Switch to mobile data and Switch to better Wi-Fi networks off. Then forget and rejoin, then reset Wi-Fi and Bluetooth settings.
- Samsung US: Connection options for your Galaxy phone or tablet
- Samsung US: Wi-Fi connection issues on a Samsung Galaxy device
Links checked on 4 October 2026. Rules and prices change. Check the official source before you act.