What the MacBook Neo can't do, and what it does have

howtosimply.com/guides/what-the-macbook-neo-cant-do/ · Checked October 2026 · MacBook Neo · macOS 27.2

6 of 6 steps with real screenshots · 1 official source below

Device

Mac

Shown on

macOS 27.2 (MacBook Neo)

App

System Settings

Path

System Settings › Displays

Real screenshots

6 of 6 steps

Checked

October 2026

Sources

1 official, linked below

Step by step

1. 

   Touch ID: yes, on ours

   System Settings, Touch ID & Password shows one fingerprint (Finger 1), Add Fingerprint and switches to use Touch ID to unlock the Mac, for Apple Pay, purchases, autofilling passwords and fast user switching. Apple's specs list Touch ID on the Magic Keyboard with Touch ID model and not on the plain Magic Keyboard model.

   Done

2. 

   Displays: no True Tone, no refresh rate

   Displays lists the text size choices from Larger Text to More Space, Brightness, Automatically adjust brightness, Color profile (Color LCD) and When connected to TV, with Advanced… and Night Shift… buttons. There is no True Tone switch and no Refresh Rate menu.

   Done

3. 

   Advanced: still no refresh rate

   Click Advanced…. Ours showed Show resolutions as list and the Link to Mac or iPad switches, then Done. No refresh-rate setting here either.

   Done

4. 

   Siri: no Apple Intelligence row

   The sidebar item is just Siri. The page has Turn On Siri, Language (English (United Kingdom)), Voice, Responses, Excluded Apps, Suggestions and Accessibility Settings. There is no Apple Intelligence setting. Apple's specs page mentions Apple Intelligence, with a note that some features may not be available in all regions or languages.

   Done

5. 

   Network: Wi-Fi, no cellular

   Network shows Wi-Fi (Connected) and Firewall (Inactive). Other Services is empty: there is no cellular or 5G option. Apple's specs list Wi-Fi 6E and Bluetooth 6 and no cellular.

   Done

6. 

   Battery: Low Power Mode and Battery Health

   Battery has Low Power Mode (Never on ours), Battery Health (Normal) and Charging, then charts for the last 24 hours and the last 10 days.

   Done

If you do not see this option

• Want an external monitor? Apple's specs say the Neo supports one external display at up to 4K at 60Hz, alongside the built-in display at full resolution. We had no monitor to test it. Source: MacBook Neo Technical Specifications
• Where are the chip and memory? General, About on ours: Apple A18 Pro, 8 GB, macOS Golden Gate Version 27.2 and a Built-in Liquid Retina Display, 13-inch (2408 x 1506). It also says support for Intel-based apps ends in macOS 28.

  

If this does not work

• Screen too blue at night? There is no True Tone, but Displays has a Night Shift… button. Steps: how to turn on Night Shift on a Mac.

  

• Need the internet away from Wi-Fi? Our Network page offers Wi-Fi and no cellular, and Apple's specs list no cellular, so the Neo needs a Wi-Fi network to get online. Source: MacBook Neo Technical Specifications
• Battery running down fast? Low Power Mode is on the Battery page. See how to use Low Power Mode on a Mac and how to check battery health on a MacBook.

  

About this guide

Our MacBook Neo has the Apple A18 Pro chip and 8 GB of memory, with macOS 27.2 (26B123). We looked where each feature would sit in System Settings on 27 October 2026, in Dark mode. The Mac's region is the United Kingdom.

Hardware facts are from Apple's MacBook Neo specs page: a 13-inch LED-backlit IPS display at 2408 by 1506 pixels and 500 nits, Wi-Fi 6E and Bluetooth 6. The page does not mention True Tone, ProMotion or cellular.

Good to know

On an iPhone: what the iPhone 17e can't do.

In short: Our Neo (macOS 27.2): no True Tone, no refresh-rate menu, no Apple Intelligence row, no cellular. It has Touch ID, Night Shift, Low Power Mode and Battery Health.

📷 Camera Lab: the same 6 scenes photographed with 11 phones, side by side.