Troubleshooting
Texts not sending on a Samsung Galaxy (Google Messages)? 5 fixes
5 fixes, 3 with a real screenshot from our Galaxy A57 5G on One UI 8.5. Try them in order.
Illustration
Quick answer
In Google Messages, tap your profile picture, Messages settings, RCS chats and check the status. If it is not Connected, check your internet. For a failed message, use Resend messages, or turn on Automatically resend as text (SMS/MMS).
Say you send a message and it just sits there, neither failed nor delivered, and you cannot tell whether it went. Our Galaxy uses Google Messages, not Samsung Messages. Chats go over RCS, which needs mobile data or Wi-Fi. If that fails, messages can stall until they are resent as normal texts.
The phone number on the RCS page is blurred.
Step-by-step guide
Follow these steps in order. After each step, check if it works.
- 1
Open RCS chats
Google Messages, profile picture, Messages settings, RCS chats.
- 2
Check the status
Ours said Connected. Connecting, Trouble connecting or Not supported mean chats cannot go over RCS right now; check the internet connection or ask your carrier.
- 3
Turn on Automatically resend as text
Then a chat message that cannot be delivered goes as SMS or MMS instead. It was off on our phone.
- 4
Resend the stuck message
Tap the failed message and resend it as a text. Google warns that SMS with a link puts photos behind a link it does not control.
- 5
Do not switch RCS off and on
Google advises against it: it can remove you from group chats.
Illustration
If you do not see this option
- There is no RCS chats row Google says older versions of Messages call it Chat features. Read receipts, typing indicators and Resend messages are in the same place. Source: Turn on RCS chats in Google Messages
- The status says RCS chats are disabled by your carrier Google says to contact your carrier. Until then, messages go as SMS and MMS. Source: Turn on RCS chats in Google Messages
- Messages is not your texting app? Google says Google Messages must be set as the default texting app. If another app is the default, texts may go through that app instead. See how to change default apps on a Samsung Galaxy phone. Source: Fix problems sending, receiving or connecting to Messages
If this does not work
- Status stays on Trouble connecting Don't worry, this is not something you set wrong: Google says it is a problem with verifying your phone number. If it lasts more than 30 minutes, tap Details, then Submit feedback.
- You do not get messages after changing phone or app Google says this is the one case for turning RCS chats off: open Messages settings, RCS chats on the old phone, or use the Google Messages deactivation web portal if you no longer have it.
- Texts to one person never arrive? Before you blame the network, Google suggests checking you have not blocked them, checking their number, and adding the country code if needed. If that does not help, delete the contact and add it again.
- You moved here from an iPhone? Google says to deactivate iMessage for your number, or texts from iPhone users may keep going to iMessage instead of your Galaxy.
- Plain texts fail but chats work? Google lists a few basics: the SIM is inserted properly, the phone has signal, Airplane mode is off and your plan or credit covers texts. Also check the phone is not short of storage.
Good to know
Normal SMS needs mobile signal, not internet. If even SMS fails, check Airplane mode and your credit or plan.
With Automatically resend as text on, a chat that cannot go over RCS is sent as an SMS or MMS. That needs no internet, but it may count against your text allowance. Switch it off again in the same RCS chats page if you prefer to wait for the chat to go through.
If photos or group messages fail while plain texts work, see Samsung Galaxy can't send picture messages (MMS).
About this guide
- Device
- Android
- Shown on
- Samsung Galaxy A57 5G (SM-A576B), One UI 8.5, Android 16
- App
- Messages
- Real screenshots
- 3 of 5 steps
- What we did
- Observed: looked at each screen, changed nothing
- Our phone
- Shown on Galaxy A57, One UI 8.5
- Checked
- October 2026
- Sources
- 3 official, linked below
Sources
Links checked October 2026. Menus and features can change with updates.Related guides
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