howtosimply.com/guides/samsung-galaxy-can-t-send-picture-messages-mms-fixes/ · Checked October 2026 · Samsung Galaxy A57 5G (SM-A576B), One UI 8.5, Android 16

In this guide

Open Messages settings
Scroll to Advanced
Read the MMS line at the top
Ask your carrier to enable MMS
Send it as a chat instead
Check delivery reports
If you do not see this option
If this does not work
Good to know
Sources

Quick answer

In Google Messages, tap your profile picture, Messages settings, Advanced. If it says MMS turned off because your carrier doesn't allow outgoing MMS, the block is on the carrier's side: ask them to enable MMS. Otherwise check mobile data and that the message can go as a chat instead.

5 of 6 steps with real screenshots · 1 official source below

Device: Android
Shown on: Samsung Galaxy A57 5G (SM-A576B), One UI 8.5, Android 16
App: Messages
Real screenshots: 5 of 6 steps
What we did: Observed: looked at each screen, changed nothing
Our phone: Shown on Galaxy A57, One UI 8.5
Checked: October 2026
Sources: 1 official, linked below

Step by step

Open Messages settings
In Google Messages, tap your profile picture, then Messages settings.
Done
Scroll to Advanced
Advanced is near the bottom of the list.
Done
Read the MMS line at the top
On our phone it said MMS turned off: your carrier doesn't allow outgoing MMS messages. In that case no setting on the phone fixes it.
Done
Ask your carrier to enable MMS
Some plans and data-only SIMs do not include MMS. The carrier can switch it on or tell you which plan does.
Done
Send it as a chat instead
If you and the other person both use RCS chats, photos go over the internet and do not need MMS. Check that RCS chats is connected.
Done
Check delivery reports
Get SMS delivery reports tells you when a text arrives, which helps you see whether only MMS fails. Ours was off.
Done

If you do not see this option

Your phone uses Samsung Messages These steps are for Google Messages. Google says to check that Messages is set as your default texting app; otherwise the MMS settings live in the app you use. Source: Fix problems sending, receiving or connecting to Messages
Group photos arrive as separate chats Google says to open Messages settings, Advanced, Group messaging and choose Send an MMS reply to all recipients (group MMS). The mass text option sends replies as separate conversations. Source: Fix problems sending, receiving or connecting to Messages

If this does not work

Mobile data is on, but MMS still fails Google says MMS needs a data connection, and suggests resetting the APN settings to default in the phone's settings. Source: Fix problems sending, receiving or connecting to Messages
Only one contact cannot get your photos Google suggests checking the number is right, adding the country code (for example +44), checking you have not blocked them, or deleting and adding the contact again. Source: Fix problems sending, receiving or connecting to Messages
Messages says there is not enough space Google says Messages may not send or receive until more space is free on the phone. Source: Fix problems sending, receiving or connecting to Messages

About this guide

Picture and group texts (MMS) fail more often than plain texts because the carrier has to allow them. Google Messages shows whether MMS is available on its Advanced page.