Samsung Galaxy can't send picture messages (MMS)? Fixes

By Saadat Rafiq · 2 min read · 6 steps · Updated 5 October 2026

Device

Android

Shown on

Samsung Galaxy A57 5G (SM-A576B), One UI 8.5, Android 16

App

Messages

Real screenshots

5 of 6 steps

Checked

October 2026

Sources

1 official, linked below

Step by step

1. 

   Open Messages settings

   In Google Messages, tap your profile picture, then Messages settings.

   Done

2. 

   Scroll to Advanced

   Advanced is near the bottom of the list.

   Done

3. 

   Read the MMS line at the top

   On our phone it said MMS turned off: your carrier doesn't allow outgoing MMS messages. In that case no setting on the phone fixes it.

   Done

4. Ask your carrier to enable MMS

   Some plans and data-only SIMs do not include MMS. The carrier can switch it on or tell you which plan does.

   Done

5. 

   Send it as a chat instead

   If you and the other person both use RCS chats, photos go over the internet and do not need MMS. Check that RCS chats is connected.

   Done

6. 

   Check delivery reports

   Get SMS delivery reports tells you when a text arrives, which helps you see whether only MMS fails. Ours was off.

   Done

About this guide

Picture and group texts (MMS) fail more often than plain texts because the carrier has to allow them. Google Messages shows whether MMS is available on its Advanced page.

The screenshots are from a Samsung Galaxy A57 5G with One UI 8.5 and Android 16. Other Galaxy phones on One UI 8 use the same menus; on older One UI versions a few names and positions differ. We only looked at these screens on our phone and changed nothing.

Good to know

Plain texts failing too? Texts not sending on a Samsung Galaxy (Google Messages): 5 fixes.

Mobile data off or broken? Samsung Galaxy mobile data not working? 7 fixes.

In short: Messages settings, Advanced: if MMS is turned off by the carrier, ask the carrier. Otherwise use RCS chats and check mobile data.