Menu

SAMSUNG GALAXY

How to reset network settings on a Samsung Galaxy phone

By Updated 14 November 20263 min read

Devices: Galaxy S26 (One UI 9.0) and Galaxy A57 5G (One UI 8.5) · Checked November 2026

Real screenshot · Galaxy S26, One UI 9.0

In short

Open Settings, General management, Reset. One UI 8.5 and 9 have two network resets: Reset Wi-Fi and Bluetooth settings, and Reset mobile network settings. Tap the one that fits the problem, then Reset settings, and confirm with your PIN, pattern or password. The Wi-Fi and Bluetooth reset can't be undone.

"But it worked yesterday." When Wi-Fi or Bluetooth has connectivity issues, or calling or messaging fails, a network reset can help. It does not wipe the phone, but it does forget saved networks and paired devices, so make sure your Wi-Fi password is ready.

4 of 6 steps show a real screenshot from our Galaxy S26 (One UI 9.0) and Galaxy A57 5G (One UI 8.5).

Steps

0 of 6 steps
  1. 1

    Open General management

    Open Settings, scroll down and tap General management.

  2. 2

    Tap Reset and pick the network reset

    The Reset page shows the backup options first. Under Reset, our Galaxy S26 listed Reset all settings, Reset mobile network settings, Reset Wi-Fi and Bluetooth settings and Reset accessibility settings, with Factory data reset on its own below. There is no single row called Reset network settings.

    Android screenshot: Tap Reset and pick the network reset
  3. 3

    Wi-Fi or Bluetooth problem

    Tap Reset Wi-Fi and Bluetooth settings. The page says This will reset all your Wi-Fi and Bluetooth settings. This can't be undone. Tap Reset settings to continue.

    Android screenshot: Wi-Fi or Bluetooth problem
  4. 4

    Mobile data or calls problem

    Tap Reset mobile network settings instead. The page says This will reset all mobile network settings. Tap Reset settings to continue.

    Android screenshot: Mobile data or calls problem
  5. 5

    Confirm

    Enter your PIN, pattern or password if asked, and confirm.

  6. 6

    Reconnect

    Open Settings, Connections, Wi-Fi and join your network again with its password. Pair Bluetooth devices again under Bluetooth.

    Android screenshot: Reconnect

If you do not see this option

  • Your Galaxy runs an older One UI. Before One UI 8.5 there was one entry for all networks: Settings, General management, Reset, Reset network settings.
  • Your screens look different Samsung notes that screens and settings vary by carrier, software version and model. The Wi-Fi and Bluetooth reset is for those connections; the mobile network reset is for calls and messaging. Source: How to reset your Samsung Galaxy with 5 different methods

If this does not work

  • No mobile signal after the mobile reset Samsung says you might have to ask your mobile provider to get you back on the mobile network.
  • The problem is still there Samsung says Reset all settings puts every setting back to how it came, while keeping your apps and personal data, passwords too. A factory data reset erases everything, so back up first.
  • Reset settings is greyed out or missing? On a phone managed by work or school, the administrator can block resets, so a greyed-out button is not something you did wrong. Ask your IT team, or try the reset on a personal phone only.
  • Bluetooth devices will not pair again? Samsung says the Wi-Fi and Bluetooth reset clears all previously saved connections, so you will need to reconnect your Bluetooth accessories.

Good to know

Samsung's page lists two options: Reset Wi-Fi and Bluetooth settings, and Reset mobile network settings.

After Reset mobile network settings, you might have to ask your mobile provider to set up any special network settings again.

Mobile data trouble first: Samsung Galaxy mobile data not working? 7 fixes.

Samsung says both resets leave your apps and personal data alone. What goes is the list of saved Wi-Fi networks and paired Bluetooth devices, or the mobile network settings, depending on which one you chose. Expect your Bluetooth accessories to need reconnecting. Samsung says the reset happens straight away, and you'll have to join your Wi-Fi networks and pair your Bluetooth devices again.

About this guide

Device
Android
Shown on
Samsung Galaxy S26 (SM-S942N, Korean model), One UI 9.0, Android 17 (build CP2A.260605.016.S942NKSU5BZJB), Samsung Galaxy A57 5G (SM-A576B), One UI 8.5, Android 16
App
Settings
Path
Settings › General management › Reset
Real screenshots
4 of 6 steps
Checked
November 2026
Sources
1 official, linked below

The screenshots are from a Samsung Galaxy S26 with One UI 9.0 and Android 17, in Dark mode, apart from step 6, from our Galaxy A57 with One UI 8.5. Samsung points out that which screens and settings you see can depend on your network, software version and model. We opened both reset pages but never tapped Reset settings.

What changed: rewritten for One UI 8.5 with our own screenshots. Network reset is now two resets: Wi-Fi and Bluetooth, and mobile.

Sources

Links checked November 2026. Menus and features can change with updates.

Did this guide work for you?