Mouse scrolling too fast or the wrong way on Windows 11? Fix it

By Saadat Rafiq · 2 min read · 8 steps · Published 6 October 2026

Device

Windows

Shown on

Windows 11 Enterprise 25H2 (build 26200.9457), Microsoft Cloud PC

App

Settings

Path

Settings › Bluetooth & devices

Real screenshots

8 of 8 steps

Checked

October 2026

Sources

1 official, linked below

Step by step

1. 

   Open the Mouse settings

   Open Start, Settings, Bluetooth & devices and click Mouse.

   Done

2. 

   Scroll by lines or a whole screen

   Roll the mouse wheel to scroll offers Multiple lines at a time, as on ours, or One screen at a time. One screen at a time makes every wheel step jump a full page.

   Done

3. 

   Make scrolling slower or faster

   Drag the Lines to scroll at a time slider. Left scrolls fewer lines per wheel step, right scrolls more.

   Done

4. 

   Scrolling goes the wrong way

   Scrolling direction says Down motion scrolls down on our Cloud PC. If the page moves up when you roll down, change it here.

   Done

5. 

   Windows scroll when you only point at them

   Scroll inactive windows when hovering over them lets the wheel scroll a window under the pointer without clicking it. Switch it off if that surprises you.

   Done

6. 

   Pointer moves too fast or too slow

   Drag the Mouse pointer speed slider. Enhance pointer precision makes the pointer speed up with faster movements; switch it off for steadier movement.

   Done

7. 

   Left and right buttons swapped

   Primary mouse button should say Left for a right-handed setup. In Additional mouse settings the same choice is the Switch primary and secondary buttons tick on the Buttons tab.

   Done

8. 

   Double-click does not open things

   In the same Mouse Properties window, move the Double-click speed slider toward Slow, then double-click the folder picture to test it. Click OK to keep the change.

   Done

About this guide

Scrolling speed, direction and the button layout are all Windows settings, so a mouse that suddenly behaves differently has usually had a setting changed, or its own app has taken over. Check these before you replace the mouse.

The screenshots are our own, taken on Windows 11 Enterprise 25H2 (build 26200.9457) running as a Microsoft Cloud PC, a Windows PC that runs in the cloud. The Settings app is the same on Home and Pro PCs; where the Cloud PC shows something different, the step says so.

Good to know

Gaming and brand mice often come with their own app, such as Logitech Options or Razer Synapse, which can override these settings. Check that app if a change here does nothing.

Laptop touchpads have their own scrolling settings under Settings, Bluetooth & devices, Touchpad.

Pointer too small to see: how to make the mouse pointer bigger on Windows 11. A mouse that does not work at all: Windows 11 keyboard or mouse not working: 7 fixes.

In short: Settings, Bluetooth & devices, Mouse: Lines to scroll at a time, Scrolling direction, pointer speed, primary button. Additional mouse settings for double-click speed.