Mouse scrolling too fast or the wrong way on Windows 11? Fix it

howtosimply.com/guides/mouse-scrolling-too-fast-or-the-wrong-way-on-windows-11-fix-it/ · Checked October 2026 · Windows 11 Enterprise 25H2 (build 26200.9457), Microsoft Cloud PC

9 of 9 steps with real screenshots · 3 official sources below

Device

Windows

Shown on

Windows 11 Enterprise 25H2 (build 26200.9457), Microsoft Cloud PC

App

Settings

Path

Settings › Bluetooth & devices

Real screenshots

9 of 9 steps

Checked

October 2026

Sources

3 official, linked below

Step by step

1. 

   Open the Mouse settings

   Open Start, Settings, Bluetooth & devices and click Mouse.

   On our Cloud PC the Mouse row reads Buttons, mouse pointer speed, scrolling.

   Done

2. 

   Scroll by lines or a whole screen

   Roll the mouse wheel to scroll offers Multiple lines at a time, as on ours, or One screen at a time.

   One screen at a time makes every wheel step jump a full page.

   Done

3. 

   Make scrolling slower or faster

   Drag the Lines to scroll at a time slider.

   Left scrolls fewer lines per wheel step, right scrolls more.

   Done

4. 

   Fix the scrolling direction

   Scrolling direction says Down motion scrolls down on our Cloud PC. If the page moves up when you roll down, change it here.

   On our Cloud PC the list offers two choices: Down motion scrolls down and Down motion scrolls up.

   Done

5. 

   Stop windows scrolling when you point at them

   Scroll inactive windows when hovering over them lets the wheel scroll a window under the pointer without clicking it. It is On on our Cloud PC.

   Switch it off if that surprises you.

   Done

6. 

   Change the pointer speed

   Drag the Mouse pointer speed slider.

   Enhance pointer precision, On on our Cloud PC, makes the pointer speed up with faster movements. Switch it off for steadier movement.

   Done

7. 

   Open Additional mouse settings

   Primary mouse button, at the top of the Mouse page, should say Left for a right-handed setup.

   For more options, scroll down and click Additional mouse settings to open Mouse Properties.

   Done

8. 

   Fix swapped left and right buttons

   On the Buttons tab of Mouse Properties, Switch primary and secondary buttons does the same job as Primary mouse button.

   It is unticked on our Cloud PC. Untick it if the buttons are swapped.

   Done

9. 

   Fix double-click

   In the same Mouse Properties window, move the Double-click speed slider towards Slow, then double-click the folder picture to test it.

   Click OK to keep the change.

   Done

If you do not see this option

• Sideways scrolling is wrong Microsoft says horizontal scrolling is set on the Wheel tab of Mouse Properties, and only works if the mouse can tilt its wheel left and right. Sources: Change mouse settings, Mouse and keyboard problems in Windows, Touch gestures for Windows
• You cannot find the pointer Microsoft says Show location of pointer when I press the CTRL key, on the Pointer Options tab of Mouse Properties, circles the pointer when you press Ctrl. Sources: Change mouse settings, Mouse and keyboard problems in Windows, Touch gestures for Windows
• Your laptop has only a touchpad Microsoft lists touchpad settings separately, under Settings, Bluetooth & devices, Touchpad. On our Cloud PC, which has no touchpad, the page shows a Touch row instead. Sources: Change mouse settings, Mouse and keyboard problems in Windows, Touch gestures for Windows

If this does not work

• The pointer jumps to buttons by itself Microsoft says that is Snap To on the Pointer Options tab of Mouse Properties. Untick Automatically move pointer to the default button in a dialog box. Sources: Change mouse settings, Mouse and keyboard problems in Windows, Touch gestures for Windows
• A trail follows the pointer Microsoft says that is Display pointer trails on the Pointer Options tab. Untick it and click OK. Sources: Change mouse settings, Mouse and keyboard problems in Windows, Touch gestures for Windows
• The mouse still scrolls or clicks wrongly after the change Microsoft says to unplug the USB cable or wireless receiver, wait a little and plug it back in, or try a different USB port. For a wireless mouse, it says to look underneath for a Reset button. Sources: Change mouse settings, Mouse and keyboard problems in Windows, Touch gestures for Windows
• The mouse may need a driver update Microsoft says to check for driver updates in Windows Update, or open Device Manager, double-click the mouse and click Update Driver on the Driver tab. Sources: Change mouse settings, Mouse and keyboard problems in Windows, Touch gestures for Windows

About this guide

Scrolling speed, direction and the button layout are all Windows settings. If a mouse suddenly behaves differently, a setting has usually been changed or the mouse's own app has taken over. Check these before you replace the mouse.

Good to know

Gaming and brand mice often come with their own app, such as Logitech Options or Razer Synapse, which can override these settings. Check that app if a change here does nothing.

Pointer too small to see: how to make the mouse pointer bigger on Windows 11. A mouse that does not work at all: Windows 11 keyboard or mouse not working: 7 fixes.

In short: Settings, Bluetooth & devices, Mouse: Lines to scroll at a time, Scrolling direction, pointer speed, primary button. Additional mouse settings for double-click speed.

📷 Camera Lab: the same 6 scenes photographed with 11 phones, side by side.