How to Get a Refund on Paid Apps for Android and iOS

Learning how to get a refund on paid apps is a must. You just never know when an app is not what you expected it to be and you want to return it. Returning an app is not the same thing as returning a pair of pants to your local store. In that case, you know you have to take the receipt with the product to the store, and you’re good.

When it comes to returning an app, whether it’s for Android or iOS, things work a little differently. But, don’t worry, it’s not rocket science or anything, you just have to know where to go. If you need to return an app, then you definitely want to keep reading.


How to Return a Paid Apps for Android

Returning an app for Android is pretty straightforward. If you’re not happy with the app for whatever reason you’re able to return it within the two hours you purchased it. To get your refund you need to:

  • Open the Google Play app
  • Tap on the hamburger icon and choose My Account
  • Look for and select the app you want to return
  • Select Refund
  • You’ll be given a series of instructions to follow. Once you’re done, don’t forget to uninstall the app or game.

If you’ve had the app or game for more than two hours, you’re not going to see a Refund button. Instead, you’ll see an Uninstall button, in that case, you’ll need to contact the developer. Some developers leave their Email so that you can contact them for whatever reason. Hopefully, they have left some information that will allow you to communicate with them.

Some developers leave their Email so that you can contact them for whatever reason. Hopefully, they have left some information that will allow you to communicate with them.

How to Return Apps on iOS

How to Get a Refund on a Google Play Movie

You finally purchased that movie you’ve wanted for a while now. But, when you start to watch it, you notice that it’s defective. If that’s your case, you can get a refund at any time; there’s no time limit. But, if you want to return a movie because you simply changed your mind, well, there are some things to keep in mind.

If you live in Finland, Denmark, Germany, Portugal, Norway or Sweden, you have 14 days to get your refund. In other countries, it’s about seven days or so. If you’ve watched half of the movie and then decide that you want to return it, then I’m afraid you’re out of luck. The same goes for TV programs as well. So, make sure if you really want

How to Get a Refund on Google Play Music

First things first, if you started streaming the music or already downloaded it, then there’s nothing you can do to get a refund. Well, if there are technical problems with the song then you can obviously get your money back.

If you haven’t done anything yet, you have seven days to get a refund. If you live in the European Union, you get a full 14 days for a refund.


To get your money back access your Play Store account and locate the Order history and find the item you want a refund for. Click on the menu icon and choose Report a Problem. Choose I’d like To Request a Refund, and you’re done!

How to Get a Refund from iTunes or The App Store Using Your iPhone or iPad

If you want to get a refund for your purchase by using your iPhone or iPad, you’ll need to launch Mail from your Home screen. Look for the Email that says Your receipt from Apple and tap on the receipt.

Now, tap on Report a problem next to the purchase you want to return. You should be taken to Apple’s problem reports page. Make sure you remember your Apple ID and password since you’ll need to enter that information.

How to Return an App on iTunes or App Store - refund on paid apps

Tap on Choose Problem and pick a problem from the menu. Add the necessary details about the problem you’re having and tap on Submit. Once you’ve submitted everything, you’ll have to wait few days to a week to see if Apple approved your request for a refund.

How to Get Your Money Back Using iTunes on Windows or Mac

To request a refund you will need to:

  • Launch iTunes on your Windows computer or Mac and click Account.
  • Enter your Apple password and ID and in your Purchase History, click on See All.
  • There should be an arrow beside the purchase you want to return, click on that.
  • Click on Report a problem that’s located at the bottom of the purchase batch.
  •  Click on Report a Problem next to what you want to return. You should now be in Apple’s problem reports page.
  • Now, you’ll need to log in with your Apple ID username and your password.
  • Choose the right tab that would either be TV shows, all, music, movies, apps or books.
  • Choose Report a Problem that should be to the right of what you bought and wanted to return.
  • Enter the necessary details and click on Send

Final Thoughts

If you’re not happy with a purchase you made, now you know what you need to do to get your money back. Sometimes, no matter how much you investigate an app, you might not get all the details you need. Therefore, you’re only left with the option of purchasing the app to try it out. Hopefully, you’ve already improved your iPhone/iPad’s battery so you can thoroughly test out the app.

That’s why it’s also very important to read the reviews of others who have purchased the app before you. They will be able to tell you things about the app that the developer might not. You can see if the app is buggy or is just not what they are trying to make it seem.




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